|
| Title: |
A resource list on listening to customers |
| Author: |
Chan, Peter |
| Subject: |
Customer services--Bibliography
Library resources--Singapore
Science and technology>>Library and information science>>Library and information services
Business, finance and industry>>Industry>>Services |
| Language: |
English |
| Publisher: |
National Library Board Singapore, 2005-09-15 |
| File Details: |
application/pdf |
| Abstract: |
| Customer service plays an important role in various types of businesses. This resource list recommends books, articles as well as Internet resources that help readers understand the importance of customer service. |
| |
| All Rights Reserved. National Library Board Singapore 2008. |
